10 Factors to Consider When Choosing a Collision Repair Shop

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  • Post last modified:August 6, 2021

Accidents happen when we least expect them, and when they occur, they can leave you with a lot to handle.

Apart from ensuring you are in good health, you also have to ensure your damaged car is professionally repaired and roadworthy before you can use it again. 

Being involved in a car collision is stressful enough, and you don’t want to add a mediocre auto collision repair shop to your problems.

You need a shop that will get the job done right the first time, and finding the right one takes a bit more effort, time, and consideration.

10 Factors to Consider When Choosing a Collision Repair Shop


To have peace of mind about the quality of work provided by a collision repair shop, you need to choose a reputable collision repair shop like Unique Collision Auto Glass & Line-X Coatings that warranties their work.

This will save you from having to spend more if new problems emerge or your car is damaged during the repair process.

Any shop that does not warranty their works should be avoided at all costs, as they are likely to make substandard repairs.


Once you are guaranteed that a warranty will cover all work on your damaged car, it is time to gain insight on the team that will handle the repairs.

Any shop worth your attention will have all the necessary certifications to handle all accident car repair needs.

These certifications should not be difficult to verify as any auto repair shop that values customer satisfaction will proudly display them.

Reviews and word-of-mouth recommendations

You must never underestimate the importance of word-of-mouth and reviews from past clients about a collision repair shop.

When narrowing down on the right team to repair your car, seek recommendations from friends and family who have had to seek these services.

You also need to learn from the experiences of past customers as the importance of reviews is to save you from making costly mistakes.

Cost estimates

Before committing to a collision repair shop, you need to take time to compare quotes from different places.

This will give you a better idea of the right range for the work needed to get your car back in shape.

In addition, you should avoid the temptation of rushing for the cheapest quotes, as this often means the shop will use substandard parts.


It is no secret that auto repair work takes time, and the last thing you need is the added inconvenience of waiting for a car delivery that will take another couple of days or weeks.

Choosing an auto repair shop near you makes it easy for you to regularly check on the status of the repair process. It will also be easier to arrange for pick-up of the damaged car.


A collision repair shop that has been in the business long enough has definitely handled the worst of car collision damages.

This means they have better equipment and a diverse in-house team that can handle any issues with your car.

Insurance recommendation

Insurance companies usually have a line of pre-approved collision repair shops that they recommend to their clients.

Shops from your insurer’s network have a good record with the company, and they offer a few benefits, including;

  • Less paperwork – Insurance companies are extra cautious when working with a collision repair shop outside their network as they want to reduce liability. This means you can avoid a lot of paperwork when working with a pre-approved collision repair shop
  • Saves time – Approval by your insurer to have your car repaired by an out-of-network shop could take weeks, while approval for an in-network auto shop will be instant since there are no red tapes to overcome
  • Little or no out-of-pocket costs – Your insurer’s pre-approved collision repair shop will not require any upfront fees as they are confident they will get paid. They can also easily work with the insurance company to meet any additional charges that they did not include in their estimates. This will save you from the burden of having to dig into your pockets
  • Ease in dealing with future emerging issues – If you choose your own shop, you will have a harder time dealing with problems that may emerge in the future. However, these issues can quickly be ironed out when you use a pre-approved auto collision repair shop.


Different car manufacturers produce vehicle models with unique builds, which means they also have varied requirements when being repaired.

A collision repair shop specializing in your car model will offer better services as they have better training and understanding of its working mechanism.

They will also guarantee quality spare parts and have top-of-the-line equipment for working on your vehicle.

Ask your mechanic

The reason why you can trust your mechanic to solve most issues with your car is their understanding of your vehicle.

Your mechanic’s knowledge could also come in handy when you are looking for a collision repair shop.

References from a trusted mechanic can help narrow down your search for the best option as they probably know a thing or two that you don’t know about different collision repair shops.

However, you need to go the extra mile and find out for yourself how good these options are before making your final decision.

Condition of the repair shop

One of the best ways to determine if a collision repair shop will be a good fit is to walk in and monitor how they do things.

There is no magic when it comes to accident repairs, and a shop that is not well equipped or has very few and overwhelmed technicians will not deliver quality work.

A cheap-looking and disorganized repair shop is also a red flag as it probably undercuts everyone and does not pay attention to details.


After an accident, you need to work with a reputable team that will get the repairs right the first time.

This means opting for a top-level collision repair shop that will leave nothing to chance when working on these repairs. These tips will help you find the right collision repair shop.

This Post Has 4 Comments

  1. Alice Carroll

    I agree that a collision repair shop should have the right equipment in order to ensure that they are reputable. One of my friends is thinking about getting some minor dents fixed on his car soon because he has been putting it off for almost a year now. Maybe he should also use this opportunity to get some simple routine maintenance done as well.

  2. rachel frampton

    My sister would like to look for a collision shop that will fix her car since it clashed against the truck. Well, you are also right that it would be best to ask about the warranty and certifications. Thank you for sharing here as well that she should compare quotes first.

  3. Tammie Houston

    I agree when you talked about the condition of the repair shop being a large factor in deciding if that auto body collision repair shop is the right one for you. If they don’t have access to all the right equipment and tools that they may need in order to repair your vehicle you might not get the repairs you’re hoping for. My friend’s car got hit by a motorcycle driver while it was parked the other day and I’m helping her find a place to get the collision damage fixed. I’ll be sure to take your advice into consideration when we go out looking for a shop we can go to.

  4. Levi Armstrong

    You made a good point when you said I should ask a trusted mechanic for recommendations for a trustworthy collision repair shop. They would be able to provide one of two suggestions and help you narrow down your search. This is helpful advice for my brother Jimmy, who was recently involved in a car accident.

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